On-line communications Professional Guide

In a group project, we created a survey on SurveyMonkey. We were required to have at least 15 people to take our survey, and at least 2 different methods of distribution. My classmate and I thought of the questions, I made the survey, and she sent the survey out to at least 15 people. https://www.surveymonkey.com/r/CMJ5Q6X

In a group project, my classmate wrote an outline for best practices for answering the phone and taking messages. I wrote the outline for best practices for answering emails, and I created the powerpoint. Best practices for answering emails: Proof read the email before it is sent Email your email to yourself before sending it to the recipient  Keep the email short and to the point Only send one email to someone and wait for their response No spam Email in such a way that it could be read aloud Be professional No text talk or gossip Keep subjects short, no more than 3 words Best Practices for answering the phone: -            Answer the phone in a timely manner (On the 2 nd ring at the latest) -          Always smile -          Have a proper greeting 1.        “Good Morning, Good Afternoon” 2. ...

In a group project of two, I wrote an evaluation letter stating an employee was not performing at an acceptable level, and my classmate created an evaluation form for that same employee. Nittany Lion Hospital January 12, 2019 Caleb Brownie 55 Mifflin Street, State College, PA 16507 Dear Mr. Brownie, As your co-supervisors we perform a six month regular evaluation on our employees.   During the first six months of working you have been very flexible in your work hours, and you have come to work on time when we have asked, even on your time off. In addition, you are a reliable member of our staff and we are pleased to see the improvement you have made. Thank you for taking responsibility for certain situations and actions that you have done. As a medical assistant one of the major traits to have is being able to handle stress calmly and make decisions wisely in a timely manner. This is something we will need to work on. In stressful situations...